Our Mission

To build the growth system that turns IT companies into
market leaders.

Your Current Reality

Your firm is running. Just not the way you planned.

Referrals slowed. Email is saturated. Ads cost more than they return. Your buyers research you in answers and feeds you don't control, long before they ever say hello.

You don't need another tool, another tactic, or another dashboard. You need a P.A.T.H. forward:  built from what's actually working in tech for firms growing beyond referrals.

Welcome to MarketDesign; that's the work we do.

Different profiles. Different paths forward.

Tech is a big industry. We've spent 20+ years inside it ourselves. Carrying the number, not just advising on it. See if one of these looks like the firm you're running.

MSPs

Still explaining what a MSP is and does?

The category got crowded, and the message got blurry. Own a category instead of chasing one.

VARs

Riding the product wave on commodity margins?

MDF rules tighten every year. You need a pipeline that doesn't depend on a vendor's promo calendar and adds recurring revenue streams.

SOLUTION PROVIDERS

Adding services to protect profit and your people?

Your team can build the services. The market has to know you sell them.

TECH START-UPS

Find the Product-Market fit before the runway burns.

Every dollar is a bet and every month is a milestone. The buyer you need doesn't know you exist yet.

PE-BACKED FIRMS

Chasing an earn-out on a clock that doesn't pause.

The thesis assumed organic growth. You need a pipeline that compounds and a narrative the next acquirer will pay for.

The  #AIERA IS HERE

Your next buyer is asking AI
before they ask anyone else.

If ChatGPT, Perplexity, and Google's AI answers can't cite you, you're not in the shortlist conversation. Start with a Found First Visibility Audit and see exactly where web, content, SEO, AEO, and GEO are losing you deals today.

Why MarketDesign

We Win Because We've Been in Your Shoes.

Three things make us different, and all three came from doing the job inside technology companies first.

Techies at Heart

Technology is all we do. We've studied it, worked in it, and never stopped learning it.

More than Marketing

We've carried the number, run the teams, and sat at the leadership table. Marketing + sales + service, unified.

Perspective With Proof

A fresh outside view and a proven process, measured to a single source of truth.

You Need a P.A.T.H. Forward 

Proprietary. Tested. Proven. The four pillars that anchor MarketDesign's 2026 State of the Industry Report and every client conversation we have. The reality is, no one is short on ideas. What most IT leaders need is a path forward that builds growth on purpose.

P .
PURPOSE
 

Why you exist, who you serve best, what change you create. The filter that defines which clients to take and which to decline.

A .
ACCOUNTABILITY


Shared scoreboards, published goals, public reviews. The discipline that turns aspiration into measurable progress.

T .
TECHNOLOGY


Simplification before scale. The portfolio decisions that determine whether complexity drains margin or drives it.

H .
HUMAN


AI augments. People decide. The experience layer that determines whether trust survives the automation wave.

Four IT Influencer Personas. Four-letter framework.

Pick the seat that sounds most like the conversation you're having with yourself at 6am 
— or the one you're avoiding with your board next quarter. Then we'll show you what to 
do about it.

FOR THE CEO / FOUNDER / OWNER

"I built this firm. Now I'm in every meeting that doesn't move it forward — and my referrals are slowing. 

  • Half my reps are below quota and the other half are about to leave.

  • My competitors' founders are on LinkedIn every day. I'm not — and it's starting to show in the pipeline.
  • My competitors' founders are on LinkedIn every day. I'm not — and it's starting to show in the pipeline.
  • My competitors' founders are on LinkedIn every day. I'm not — and it's starting to show in the pipeline.
  • My competitors' founders are on LinkedIn every day. I'm not — and it's starting to show in the pipeline.
FOR THE CEO / FOUNDER / OWNER

"I built this firm. Now I'm in every meeting that doesn't move it forward — and my referrals are slowing. 

  • Half my reps are below quota and the other half are about to leave.

  • My competitors' founders are on LinkedIn every day. I'm not — and it's starting to show in the pipeline.
  • My competitors' founders are on LinkedIn every day. I'm not — and it's starting to show in the pipeline.
  • My competitors' founders are on LinkedIn every day. I'm not — and it's starting to show in the pipeline.
  • My competitors' founders are on LinkedIn every day. I'm not — and it's starting to show in the pipeline.
FOR THE CEO / FOUNDER / OWNER

"I built this firm. Now I'm in every meeting that doesn't move it forward — and my referrals are slowing. 

  • Half my reps are below quota and the other half are about to leave.

  • My competitors' founders are on LinkedIn every day. I'm not — and it's starting to show in the pipeline.
  • My competitors' founders are on LinkedIn every day. I'm not — and it's starting to show in the pipeline.
  • My competitors' founders are on LinkedIn every day. I'm not — and it's starting to show in the pipeline.
  • My competitors' founders are on LinkedIn every day. I'm not — and it's starting to show in the pipeline.
FOR THE CEO / FOUNDER / OWNER

"I built this firm. Now I'm in every meeting that doesn't move it forward — and my referrals are slowing. 

  • Half my reps are below quota and the other half are about to leave.

  • My competitors' founders are on LinkedIn every day. I'm not — and it's starting to show in the pipeline.
  • My competitors' founders are on LinkedIn every day. I'm not — and it's starting to show in the pipeline.
  • My competitors' founders are on LinkedIn every day. I'm not — and it's starting to show in the pipeline.
  • My competitors' founders are on LinkedIn every day. I'm not — and it's starting to show in the pipeline.
FOR THE CEO / FOUNDER / OWNER

"I built this firm. Now I'm in every meeting that doesn't move it forward — and my referrals are slowing. 

  • Half my reps are below quota and the other half are about to leave.

  • My competitors' founders are on LinkedIn every day. I'm not — and it's starting to show in the pipeline.
  • My competitors' founders are on LinkedIn every day. I'm not — and it's starting to show in the pipeline.
  • My competitors' founders are on LinkedIn every day. I'm not — and it's starting to show in the pipeline.
  • My competitors' founders are on LinkedIn every day. I'm not — and it's starting to show in the pipeline.
FOR THE CEO / FOUNDER / OWNER

"I built this firm. Now I'm in every meeting that doesn't move it forward — and my referrals are slowing. 

  • Half my reps are below quota and the other half are about to leave.

  • My competitors' founders are on LinkedIn every day. I'm not — and it's starting to show in the pipeline.
  • My competitors' founders are on LinkedIn every day. I'm not — and it's starting to show in the pipeline.
  • My competitors' founders are on LinkedIn every day. I'm not — and it's starting to show in the pipeline.
  • My competitors' founders are on LinkedIn every day. I'm not — and it's starting to show in the pipeline.
FOR THE CEO / FOUNDER / OWNER

"I built this firm. Now I'm in every meeting that doesn't move it forward — and my referrals are slowing. 

  • Half my reps are below quota and the other half are about to leave.

  • My competitors' founders are on LinkedIn every day. I'm not — and it's starting to show in the pipeline.
  • My competitors' founders are on LinkedIn every day. I'm not — and it's starting to show in the pipeline.
  • My competitors' founders are on LinkedIn every day. I'm not — and it's starting to show in the pipeline.
  • My competitors' founders are on LinkedIn every day. I'm not — and it's starting to show in the pipeline.
FOR THE CEO / FOUNDER / OWNER

"I built this firm. Now I'm in every meeting that doesn't move it forward — and my referrals are slowing. 

  • Half my reps are below quota and the other half are about to leave.

  • My competitors' founders are on LinkedIn every day. I'm not — and it's starting to show in the pipeline.
  • My competitors' founders are on LinkedIn every day. I'm not — and it's starting to show in the pipeline.
  • My competitors' founders are on LinkedIn every day. I'm not — and it's starting to show in the pipeline.
  • My competitors' founders are on LinkedIn every day. I'm not — and it's starting to show in the pipeline.
Consultant-Led Engagements

How to Work With Us

Three steps, in order. No 18-month discovery, no proposal you can't read.

01 Free Consulting, No Catch

We talk tech, business, and growth. Worst case, you leave with three new ideas and we make a new friend. Best case, we book a call to go deeper.

02 The Deep Dive

You bring the challenges, questions, and problems to solve; we listen. Then we build a diagnostic readout of what we heard, how we can help, and what we recommend next.

03 Your P.A.T.H. Forward

From the diagnostic and your feedback, we build your P.A.T.H. forward: how we'll work together, confirmed growth goals, and measurements we can hit. Then you decide.

What Growth on Purpose Sounds Like

They’re very creative. They are very, very good at getting down to the core message and squeezing out the essence of who we are and what our values are. It elevates what we do and who we engage with by having a strong position and brand in the market.

Harry Zarek, Founder + CEO

Compugen Inc.

If a question has come up, it may not have an immediate answer. I’ve been impressed by the loop closure they have: coming back to it—even a month or two later—and saying, okay, hey, we talked about this. Here’s the answer, or here’s what we can do. Here is what we can’t do. That’s really what I ask my team to do with our own customers: do not leave things open ended. MarketDesign Co. does that really well.

Chaz Hager, Owner + CEO

Northriver IT

The biggest benefit for us has been their efforts around brand awareness. That’s something that we desperately need. And they’ve made great strides around that.

Emmanuel Gonatos, Director of Sales

Compugen Systems Inc.

They will actually get the work done and deliver an output or outcome that you can touch, you can feel, you can visualize. They can do all of it. So it’s not as though, hold on a second, I need to get a copywriter. Hold on I need to get someone who can change the website. The beauty is they can do all of it themselves, which is fantastic.

Harry Zarek, Founder + CEO

Compugen Inc.

They really understand the current market. Because things evolve over time, a marketing approach that would have worked fifteen years ago wouldn’t work today. So they adapt well to emerging trends. They are professional and reliable.

Brent Smiley, Vice President, ITAD Program

Green4Good IT Lifecycle Solutions

“MarketDesign is trustworthy and responsive. They deliver an impressive quality of work. With the groundwork and foundation of both HubSpot and the rest of their expertise, I'm able to go to them and say, 'I need xyz' and they're able to really nail it. I don’t feel like I’m having to do it on my own.

Chaz Hager, Owner + CEO

Northriver IT

Clearly, without question and without any concern, they are at the top, at least in terms of my perspective. It’s really a pleasure to work with them.

Harry Zarek, Founder + CEO

Compugen Inc.

The MDCo Approach

The 6 Ps of Progress

Six things have to be defined and understood for a technology company to grow. Our MDCo  approach outlines the WHATwhat you'll need, then the HOW: how we'll win. Most have three to four started and are losing revenue from the rest. We diagnose all six — whether you hire us or not.

 
1 | People


Ensuring your most valuable assets are accountable and appreciated is the first step in moving your business forward. Do we have the right humans in the right seats, leading the right numbers?

4 | Purpose

What you do, why you do it, and how you show up are what differentiate you at the board pitch and in the AI citation. We believe that you need to be purposeful about what growth looks like and how you'll get there: a clear P.A.T.H forward. Let's make sure, from the C-suite to the summer interns, you have true organizational alignment. 

2 | Process

Having a process and using it are two very different things; you need a marketing-to-sales handoff that doesn't leak. MDCo will help document where you are, outline how and where each department is connected, and identify gaps to expedite your goals.

5 | Plan

Everything starts with a plan. A plan for how much to spend, tactics to use, roles for the teams, and expected results. Let MDCo help create an  18-month go-to-market strategy that guides the revenue office through the funnel and the tactics to drive demand.

3 | Platform

If you've got great people and a documented process that's followed but are struggling to net any profit, it's time to audit and optimize your platforms. Get one source of truth, surfaced to everyone with integrated tools and data you trust.

 
6 | Pipeline

Prospecting that fills the funnel and solutions and services that make you money. Let's move towards a strong, consistent pipeline and away from activity tracking. KPIs, quotas, streams, kickers. Whatever you call your growth objectives for sales, let's achieve them with a clear understanding of what is driving new-won deals.

SIGNATURE CONSULTING SERVICES

Six proprietary engagements built to  grow on purpose.

Standalone, or the on-ramp to a full partnership. Built to Big-4 consulting standards. No competitor in this market carries a portfolio like this one, and the combination is the differentiator. 

Personal Executive Branding
V.O.I.C.E. Program

A research-backed baseline score across five dimensions of public presence, a DISC-informed brand archetype, and a full content strategy built around your signature point of view and communication style. You're the most credible person in the room. Let's make sure more rooms know it.

Corporate + Employer + Environment Brand
Brand Ecosystem

From corporate messaging, logo design, and stationery to office layout, colors, and decor, to how you communicate, recruit, and retain your staff, your brand should reflect your mission, vision, and values. 

Events
Experiences

Don't just show up on-site, build experiences that command the floor, draw a crowd, and leave your audience feeling seen, heard, and impressed. From full-service event strategy, production, and execution, to theme, spatial design, and on-site management, clients call us flawless.

HubSpot Management + Optimization
Growth Platform Accelerator

A comprehensive HubSpot audit, full-hub strategy, migration and integration expertise, and our proprietary Metrics by MarketDesign tool — 360° visibility across every hub. For firms ready to turn their HubSpot investment into a revenue engine.

SEO + AEO + GEO
Found First

Our proprietary AI-powered digital framework merges web, content, search, and AI into digital conversions for the #AIERA. Get Found First with content created for humans, structured for machines.

We Use Our Own Offerings on Ourselves First

MDCompass shaped our own strategic clarity. V.O.I.C.E. powers our executives' visibility. The Growth Platform Accelerator runs our own HubSpot pipeline and revenue reporting. Our Events engagement is already building the room where our next clients are sitting. A firm that practices what it sells is the most credible version of the pitch.

Where Perspective Meets Proof

Fresh Perspective, Proven Process.

Credentials, frameworks, and receipts from 20+ years in the tech channel.

#131 Inc. 5000 Regionals

MDCo ranked on Inc. Magazine's fourth annual Inc. 5000 Regionals: Northeast list, the most prestigious ranking of the fastest-growing Northeast private companies in 2024.

#1 Most Promising Marketing Partner

MDCo takes first on CIO Review list of top 10 most prominent and innovative marketing agency partners.  This award rubberstamps MarketDesign’s reputation as a HubSpot Certified Platinum Partner.

2023 Company of the Year

MarketDesign honored by MarTech Outlook as the Top Marketing Consulting Company of the Year for 2023. MDCo was recognized as a leader in marketing consulting and business transformation.

Outstanding Digital Strategy Award

Clutch, an independent B2B review and rating platform, named MarketDesign Consulting's New York's Top 500 Leading B2B Marketing Providers for 2021.

2026 Web Excellence Award Winner

The Web Excellence Awards celebrate the best work in web design, development, and marketing. MarketDesign's AEO strategy was honored in this year's AI-driven Marketing category. 

2026 Content Marketing Award Finalist

MarketDesign joined the likes of Verizon and ServiceNow as one of the top five firms recognized by Content Marketing Institute for Best Content Marketing Program in Technology

CRN Women of the Channel Power 100 for 2024

Our Founder + CEO, Kara Rudy, was recognized as one of the most influential women leaders across the nation's top IT integrators, MSPs, and VARs in CRN's Power 100 Solution Provider list.

 
 

CNYBJ 40 Under Forty for 2022

Kara Rudy was recognized by the Central New York Business Journal as a "40 Under Forty" honoree, celebrating 40 young professionals in the region for excelling in the workplace and giving back to their community.

 
 
 
 
"The channel doesn't need more ideas and analytics. It needs more leaders willing to act on what the data is actually telling us."
Kara Rudy · Founder + CEO, MarketDesign Co.

Start growing
on purpose.

Thirty minutes, 6 Ps, and the two costing you growth. Get a little free consulting and a clear P.A.T.H. forward; whether you hire us or not.

  • A live walk-through of the 6 Ps with a strategist

  • The two Ps costing you growth, named out loud.

  • No deck, no pitch, no obligation.

 

 

Get a Little Free Consulting
Book Your 30-Minute 6 Ps Walk-Through

We'll reply within one business day. No sequences, no drip.

WHAT ITS ALL ABOUT
Our long-term aspiration is simple:
to invest in the fight to cure cancer.

We won't find the cure, but the growth we build funds the people who will.
When we do what we love, we help protect who we love.